Terrible customer service
Terrible customer service, very rude. Will never book with her again. Lucky to even get 1 star from me.
Unprofessional and nonchalant
needed to do my hair urgently for a special occasion so was delighted to see that dpb hair had free slots. Unfortunately now I know the reason why she has so much availability.
Will never book her again. Two days before my appointment she claimed the hair had not arrived even though I had gps tracking proof of it arriving. She then started ignoring me and my messages of concern the next day and continued with a very nonchalant/blasé attitude. I finally told her to refund me deposit and cost of hair and she suddenly found the hair shortly after.
She never once apologised for the inconvenience or let me know she will seek a solution. She also blocked me on Instagram as if I would ever consider wasting my time to book such a person again.
She claimed she is providing me a service …if how she treated me, with extreme nonchalance and attitude was service then, it was a shameful service. She needs client training and better organisation skills. Upon picking up my hair the frontal has been messed around which lets me know she was up to something dodgy.
The only grace I have for her is that she refunded me and gave me back my hair.
very professional and always on time, does hair amazing and she’s so lovely too i go to her all the time, very good customer service
I loved everything about this appointment. My hair was amazing. Book her ladies
LIT appointment always
I’ve been to DBP hair a few times and every time my appointment has been great. She’s a lovely person and she’s very skilled when it comes to high. I highly recommend her
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